2018 Canada Post Strike
The strike is now over. Unfortunately, Canadian customers may continue to see some delays as Canada Post must now begin processing the backlog of packages that were on hold during the strike.
Original post from 11/14/18
To our Canadian Customers,
Canada Post has stopped accepting international mail, so USPS is currently accepting and holding all Canadian packages. We are working closely with USPS for guidance on how to proceed.
Orders that selected "DHL Economy" or "DHL GM Packet Plus" at checkout may be on hold in Canada due to this labor dispute. Refer to your tracking number for more information.
If your future Canadian order with us is time-sensitive, we recommend selecting DHL Express or UPS at checkout for the time being.
We sincerely apologize for any inconvenience this may have caused. Please reach out to us if you have any questions or concerns.